Pokud sledujete vývoj produktu System Center Service Manager, mohli byste přivítat seznam ukázek, který byl zveřejněn na blogu produktového týmu. Pro toho, kdo netuší co se pod názvem System Center Service Manager skrývá, bych jednoduše řekl, že by se mělo jednat o první verzi servicedesku od společnosti Microsoft, s propojením na systémy Active Directory, System Center Operations Manager, System Center Configuration Manager, případně další systémy i od jiných výrobců.

Extending Service Manager to Automate IT Processes – New User Provisioing: http://blogs.technet.com/servicemanager/archive/2009/12/17/demo-extending-service-manager-to-automate-it-processes.aspx Managing Virtualization with System Center Service Manager: http://blogs.technet.com/servicemanager/archive/2009/12/17/managing-virtualization-with-system-center-service-manager.aspx Using SCSM, SCOM, SCVMM to Manage LOB Apps: http://blogs.technet.com/servicemanager/archive/2009/11/26/teched-emea-2009-demo-of-using-scsm-scom-scvmm-to-manage-lob-apps.aspx Compliance/Risk MP in Service Manager: http://blogs.technet.com/servicemanager/archive/2009/11/25/teched-emea-2009-video-demo-of-compliance-risk-mp-in-service-manager.aspx Managing Compliance with Service Manager: http://blogs.technet.com/servicemanager/archive/2009/10/02/new-video-on-technet-edge-managing-compliance-with-service-manager.aspx Managing Applications with Service Manager 2010: http://blogs.technet.com/servicemanager/archive/2009/09/23/technet-edge-new-video-demonstrating-managing-applications-with-service-manager-2010.aspx Extending and Customizing Service Manager: End-to-end Scenario: http://edge.technet.com/Media/Extending-and-Customizing-Service-Manager-End-to-end-Scenario-Demo/ Self-service Portal:

• Part 1: http://blogs.technet.com/servicemanager/archive/2009/09/28/system-center-service-manager-2010-self-service-portal-feature-1-7.aspx

  • Part 2: http://blogs.technet.com/servicemanager/archive/2009/09/28/system-center-service-manager-2010-self-service-portal-feature-2-7.aspx
  • Part 3: http://blogs.technet.com/servicemanager/archive/2009/09/28/system-center-service-manager-2010-self-service-portal-feature-3-7.aspx
  • Part 4: http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-4-7.aspx
  • Part 5: http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-5-7.aspx
  • Part 6: http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-6-7.aspx
  • Part 7: http://blogs.technet.com/servicemanager/archive/2009/09/29/system-center-service-manager-2010-self-service-portal-feature-7-7.aspx

  Service Manager Overview: “From Reactive to Proactive” by Maarten Goet, System Center MVP Part 1: http://www.myitforum.com/absolutevc/avc-view.aspx?videoid=1530&categoryid= Service Manager Overview: “From Reactive to Proactive” by Maarten Goet, System Center MVP Part 2: http://www.myitforum.com/absolutevc/avc-view.aspx?videoid=1531&categoryid= System Center Service Manager - Tracking additional Incident information and displaying it on a customized Incident Form: http://blogs.technet.com/servicemanager/archive/2010/01/16/system-center-service-manager-tracking-additional-incident-information-and-displaying-it-on-a-customized-incident-form.aspx Extending and Customizing Service Manager: End-to-end Scenario Demo: http://blogs.technet.com/servicemanager/archive/2010/01/16/extending-and-customizing-service-manager-end-to-end-scenario-demo.aspx